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FAQs


Where is Store Utsav located?
Store Utsav is a NOIDA (Delhi NCR), UP, India, based online shop at www.storeutsav.com. 

What are your product offerings?
We offer traditional handicrafts from all the Indian states, festive decorative, function based products, and social help products. For our detailed category listings, please visit www.storeutsav.com. Most of our products are handmade. Some of the finest artisans are involved in designing these artifacts. Environment-friendly material (paper, wood, stone, cloth, leaves, etc.) and 100% organic dyes & adhesives are used to make these handicrafts.

How do the organic dyes compare with the chemical dyes?
Unlike the inorganic dyes, the organic dyes do not harm the environment or the user during either preparation or use. They are bright and shiny. These dyes do not contain strong odor like chemical dyes and last for several decades. Organic dyes do not fade, chip, or wither over the years.

How do I maintain the handicrafts?
The cultural art forms by Store Utsav are delivered in traditional mediums, such as earthenware, glass, dried palm leaves, wood, clothes, etc. This makes these artifacts quite vulnerable to damage. As a general guideline, each item should be protected from excess heat, dampness, physical impact, and direct sunlight. Keeping the items covered, like getting the paintings (including the talapatachitras) framed or putting the display pieces in glass cases are some other ways of preserving these stunning pieces. Regularly clean them with soft, dry cloth. 

How do you sell your products?
We sell our products at our online shops at different destinations. You can buy from your convenient location and get the items delivered at your preferred address.

Which brands are available at Store Utsav?
We offer all products under our proprietary brand 'Store Utsav.'

Do you drop ship?
No. We are the manufacturers and the sellers of the listed products. All the items are stored in our warehouse and dispatched against the confirmed orders. Each item listed as 'in stock' is present physically with us.

Does Store Utsav take 100% guarantee for the consumer’s loss?
Store Utsav takes responsibility for defective items and damages during the transit. However, there can be circumstances where we cannot assume complete responsibility. For details, please visit the Terms and Conditions section of our website. The Terms of Use, Privacy Policy,and Disclaimer lay out all the relevant details.

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International Earth Day - April 22!

Save earth. Do not cut trees. Plant more. Preserve the rivers & mountains and keep them clean! No one lives if earth dies! We at Store Utsav have pledged ourselves to environment conservation in whatever way possible. Even our products are all environment and skin friendly.